Common Problems

Why does my printer say paper jam when there is no paper jam?
Your pickup roller may be dirty and the printer can't grab a piece of paper. It will say paper jam when it does this. Get a drop of dishsoap and clean the pickup roller. Make sure it is clean then wipe it off with a damp washcloth.
If this does not work the pickup roller may be to worn. We provide pickup rollers for almost every printer, just type your printer name followed by pickup roller into the search bar to find the right roller for your printer.
What happens when printer fuser goes bad?
Streaking, smudging, black lines, and double images are all symptoms of a bad fuser. When you notice these printing defects and experience problems, such as paper jams or wrinkles, this is a good sign to replace the fuser kit. We sell replacement fuser film sleeves and complete fuser units, just type your printer name followed by fuser film or fuser into the search bar to find the right part for your printer.
 
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